Quiet regulars
Mel Harper
9 weeks quiet
Sofia Nguyen
On pattern
Priya Shah
Cancelled Tue
Step 1
Spots the gap
A cancellation, a quiet regular, an unanswered enquiry.
No-shows, quiet regulars and unanswered enquiries cost the average service business thousands every month. Rebook sends AI-personalised SMS follow-ups in your voice and turns them back into bookings.
0%
of service business owners say cancellations cause significant income loss
0%
of monthly revenue left on the table from cancellations, no-shows and low outreach
$0
walks out the door every month from a $40k/month business
0%
of SMS messages are read — most within three minutes
Sources: industry cancellation and SMS engagement research. Market data, not Rebook results.
The leak
Slide to your monthly revenue. This is the same maths we walk through on a call.
$15,000
Cancellations and no-shows are only part of it. Add low outreach — enquiries that go cold and regulars nobody followed up with — and service businesses typically leave closer to 12% of monthly revenue on the table. Rebook could bring back up to 45% of that. Your numbers will differ.
Leaking every month
$1,800
the no-shows, the late cancellations, and outreach that’s more guesswork than a system
Back in your book
$810/month
More to invest, or save for the slow months.
Back in your pocket
$9,720/year
if you recover at this pace all year
What that looks like over 3 years
Retained regulars keep rebooking, outreach keeps compounding, and more of your business starts paying off. Hover the line to see any point along the way.
$51,254 by Year 3.
Even a conservative year — just 5% growth — still puts $31,338 back in your book. Doing nothing stays $0.
Illustrative only: best case assumes recovered revenue keeps compounding at roughly 3% a month as retained regulars rebook and new services come online; conservative case assumes just 5% growth a year. Your growth curve will differ.
The product
AI-personalised SMS for the moments every appointment business knows. Pick one and follow the money back into your book.
1Rebook notices
Mel Harper
Gone quietUsually in every 5 weeks. Last visit 9 weeks ago.
2It sends the text
Hi Mel, it's been a while since your last colour with us. Sofia has a few spots open next week if you'd like to come back in.
Yes please, Thursday works
Lovely. You're booked with Sofia, Thursday 2:30pm. We'll send a reminder the day before.
3It lands in your book
Your calendar
BookedThu
2:30pm
Mel Harper
Colour
$180
Rebook noticed the gap in her pattern and sent the text you kept meaning to send.
26
follow-ups sent in a month
9
clients back in the book
~$26k
back in your pocket, per year
A worked example for a $40k/month business, using an estimated 12% leak (cancellations, no-shows and low outreach) and recovery of up to 45% of that potential. Not a customer result. Your numbers depend on your book.
Connect Rebook with the calendars, payments, booking tools and channels your clients already use — so follow-ups flow without changing how you run the floor.
How it works
Quiet regulars
Mel Harper
9 weeks quiet
Sofia Nguyen
On pattern
Priya Shah
Cancelled Tue
Step 1
A cancellation, a quiet regular, an unanswered enquiry.
Step 2
An AI-personalised follow-up in your voice, at the right moment.
Confirmed
Thu · 2:30pm
Mel Harper
Colour · Sofia
Step 3
The whole conversation happens by SMS. No app for them to download.
Today’s outcomes
9 back in the book this week
Step 4
One glance at your book. No chasing, no guessing.
The boring stuff, done properly
Opted out
Never texted again
Consent enforced automatically
Quiet hours
Your client list
Encrypted & private
Never shared or sold
Ask Rebook surfaces quiet regulars, gaps and the next best follow-up — so you act on the leak instead of guessing.
Every week this runs is a week of AI-personalised follow-ups you didn't have to write.